Below you will see survey results based on users experiences with various desktop and laptop brands. The results are from users who needed repairs or technical support and their satisfaction levels for each of these items.
Support Results
Here you will see survey results for desktop satisfaction. The results are based on 8,000 computers purchased a year ago. The higher the number the better the score.
Here you will see survey results for laptop satisfaction. The results are based on 4,000 laptops purchased 2 years ago. The higher the number the better the score.
Needed Repairs
Below you will find results for satisfaction based on the frequency and types of repairs needed for various desktop and laptop brands.
Desktop Repairs Needed
* Based on 70,000 desktop computers purchased with in a four year period
Laptop Repairs Needed
* Based on 73,000 laptop computers purchased with in a four year period
