Ashley writes in with a Networking question:
Q: My computer hard drive crashed and we reloaded Office 2000. When I went to access my network, I was unable to see the other computers, but they could see and access me. With further investigation, I noticed that Client for Microsoft Networks was not installed and when I went to install it, I came up with this error message: "Could not add the requested component”. The error is: The specified module could not be found. Where can I find the module or do I have to reload Windows or Office?
A: It sounds like something may have got corrupted in the disk crash. Here are a few things you can try though:
Your registry may have a bad entry. You can try these 2 methods to try and fix it. Make sure to back up your registry before trying this. To do so go to Start, Run and then type regedit and click Ok. Go to File and Export and backup the registry file to somewhere that you can access it if need be.
You can run CCleaner and have it scan the registry for bad entries and automatically fix them. You can find out more information and how to download the free program here.
Next you can try to edit the registry manually. Start, Run and then type regedit and click Ok.Click on this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion
Look for this value: DevicePathThe value should be %SystemRoot%\Inf and of type REG_EXPAND_SZ. If not you can change it. You can also try changing %SystemRoot%\Inf to C:\windows\inf. Click here for a screenshot. Reboot afterwards.
You may also want to remove you network card from Device Manager and reboot and let the computer find it again or even update the drivers.
Another option is to run sfc /scannow from Start, then Run to see if you are missing any system files. You may need to have the Windows CD handy.
You can also remove Office, reboot and reinstall to see if that helps.
Lastly you can do a repair installation of Windows. It should work the same as the Windows XP repair installation.
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