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Invalid Configuration Information Message on Bootup

Chandra writes in with a hardware question

Question:
I get an error message saying "Invalid configuration information. Please run setup program. Strike F1 continue or F2 to run setup. Portable device2.dll was not found."

My computer is a Intel Pen III processor, 1.13 GHZ, Dell system OPTIPLEX GX150.

Every time I switch on PC I get this message. I press F1 key to continue. Then my PC is ok. Then I will change time and date every time. I need a solution for this type of problem. I appreciate your help. Thank you in advance.

A. It sounds as though your motherboard CMOS battery is dying. When you are prompted to go into setup at boot up it usually means there is a configuration problem. One thing you can try is to go into setup and check the date and time in the BIOS and change it if it's wrong. Then save and exit and see if that solves your problem.

Once you fix the configuration problem in the BIOS then that message should go away. If your time continues to be off then you should change the CMOS battery. They are only a couple of dollars and you can get them at a store like Radio Shack. Just be sure to bring the old one in to make sure you get the right one. Here is a picture of what the CMOS batter looks like.

 



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