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The Best and Worst Desktops and Laptops

Posted: Dec. 5, 2011 - Jim Bernstein

There are so many brands of desktops and laptops out there for you to choose from nowadays and it can be very intimidating trying to figure out which brand offers the best value for the money. But there is much more to buying a computer than the price. You need to look into things such as reliability, performance, customer satisfaction and so on. Always make sure to do your homework and read the reviews before buying that new computer.

Below you will see survey results based on users experiences with various desktop and laptop brands. The results are from users who needed repairs or technical support and their satisfaction levels for each of these items.

Support Results

Here you will see survey results for desktop satisfaction. The results are based on 8,000 computers purchased a year ago. The higher the number the better the score.

 

Here you will see survey results for laptop satisfaction. The results are based on 4,000 laptops purchased 2 years ago. The higher the number the better the score.

 

Needed Repairs

Below you will find results for satisfaction based on the frequency and types of repairs needed for various desktop and laptop brands.

Desktop Repairs Needed

* Based on 70,000 desktop computers purchased with in a four year period

 

 

Laptop Repairs Needed

* Based on 73,000 laptop computers purchased with in a four year period.

 

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