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Dell [USBD] Boot Error
Nov 10, 2011 - Jim Bernstein
There is a known issue with Dell computers where you boot the computer up and it proceeds past the Dell splash screen but after that returns a black DOS type screen with a blinking cursor in the upper left hand corner. Then after rebooting several times you then get a message that says:
Previous attempts at booting this system have failed at checkpoint [USBD]
If you let the computer sit long enough (about a half hour) then it will load Windows.
There are 2 steps you can do to fix the problem
1. Change the USB Emulation Setting in the BIOS
NOTE: It is recommended to disconnect any USB devices before performing the following steps.
- Restart the system. Wait until the Dell Logo appears.
- At the Dell Logo screen, press F2 right away to enter the System Setup.
The System Setup screen will appear.
- Press the down arrow key to highlight Integrated Devices (LegacySelect Options).
A small box with a list of devices appears in the middle of the screen.
- Press the down arrow key to highlight USB Emulation.
The default setting is On.
- Press the Space Bar on your keyboard to change the setting to No Boot.
- Press the Esc key.
The small box disappears.
- Press the Esc key again.
A small box with list of options appears in the middle of the screen.
Make sure that Save Changes and Exit is highlighted in blue.
- Press Enter.
The system will then restart.
The recommended changes have now been made to the BIOS.
2. Reset the Dell Dimension desktop System Setup (BIOS) to factory defaults.
- Restart the system.
The Dell logo screen appears.
- Press F2 to enter the System Setup (BIOS).
The System Setup screen appears.
- Press the ALT + F key combination.
- Press the Esc key to Save and Exit.
- Press Enter to Save changes and exit now.
- The BIOS is now set to the default settings.
Related Computer Tip:
Changing your computer's boot order