Online Computer Tips Home
Home All Tips OCT Newsletter Free Tutorials Tech News Resources
Home > All Tips > PC Troubleshooting

Computer Freezes at Logon Screen

Roman writes in with a troubleshooting question:
Question:
My keyboard and mouse freeze when the blue login screen appears so I cannot do anything. Anything I can do to fix that?

Answer: Have you tried booting into Safe Mode to see if you can get that far? If you can you may have something that is starting up with Windows that is causing it to hang but is not starting up in Safe Mode. If that's the case you may be able to boot into Safe Mode and then go into your startup items and uncheck all the non essential items or do one at a time to try and narrow it down.
 
Using msconfig to check your startup items
 
You can also boot to Safe Mode and select Last Known Good Configuration to see if that will get you going.
 
Another option is to try a repair installation of Windows. This will reinstall Windows and keep your programs and files intact.
 
There is also a possibility of having a hardware problem. You can take out any cards such as sound and network and see what happens. If you have any spare RAM laying around you can try swapping that out too.

 



BROWSE PC HELP INFORMATION
Computer Categories:
 - PC Troubleshooting
 - Networking
 - Windows
 - Microsoft Office
 - Spyware
 - Virus
 - Hardware
 - Software
Learn More:
 - Computer Tutorials
 - Video Tutorials

 - Networking Terms
 - Hardware Terms
 - Virus Terms

Visitor Questions:
 - Free Tech Help
 - Q & A Archive
 - Common Questions
OCT Newsletter
OCT Tech Blog
JOIN US ON GOOGLE+
JOIN US ON FACEBOOK
FOLLOW US ON TWITTER
Get insights into the computer industry and regular updates on our site. Click Here
 
CHECK US OUT ON YOUTUBE

New tech tip videos posted on a regular basis. Subscribe today! Click Here

Back To The Top

Copyright © 2005-2015 Online Computer Tips.com
HOME | ALL TIPS | COMPUTER TUTORIALS | TECH NEWS | RESOURCES | ADVERTISING | ABOUT US | PRIVACY POLICY
Home All Tips OCT Newsletter Free Tutorials Tech News Resources