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Missing Outlook Express E-mails

Randy writes in with a software question:
Question:
Last weekend my computer would not boot. My windows corrupted and I had to reformat the hard drive. But the one time I was able to open Outlook Express with nearly 200 emails in the inbox. I tried about 6 emails and none would open. I did nothing with the rest. After reformatting, none of those are in the inbox any longer. Since I had not opened them, is there anyway of recovering them? I use Road Runner (cable) for my ISP. Any help would be appreciated.

Answer: If you did not back up your Outlook e-mail you have most likely lost them. Even if you don't open them they are already downloaded to your computer. The only chance you would have is if you had Outlook set to leave a copy on the server and then when you setup Outlook again it would re-download them. Otherwise when Outlook downloads them then they are deleted of your ISPs server. You can contact your ISP and see if they keep a copy of them. Then of course the only other option is data recovery which can be very expensive.

 

 

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