Spyware Questions and Answers -Internet Explorer Object Required - Undefined Error Message

Mary writes in with a spyware question

Question:When I open a window in internet explorer I get a message that pops up with "object required - undefined". I then have to click ok and then I can open the window. If I click on a link and it needs to open another window I get the message again and I have to exit out and keep trying until I can get the window to open. What do I need to do to correct this?

Answer: This message can be caused by a spyware infection. If you have any non standard toolbars installed in Internet Explorer then that may be the cause too. I would remove any toolbars that aren't the typical ones which include the Google Toolbar, Yahoo Toolbar and MSN/Windows Live Toolbar. They should be able to be removed using Add/Remove Programs.

Then I would do some spyware scans to make sure you don't have any infections on your computer. You can use the free Spybot, AdAware and Malwarebytes.

I would also do a cleanup of your system using the free Ccleaner program.

Finally I would check yours startup items for anything that looks suspicious using msconfig.

Back to the Spyware Questions Index

Back to the Main Answers Page

Back to the Computer Help Home Page