Online Computer Tips Home
Home All Tips OCT Newsletter Free Tutorials Tech News Resources
Home > All Tips > Spyware

Spyware Questions and Answers - Cannot Change Desktop Background

Katie writes in with a spyware question

Question:
I cannot change my background, when I go to display in the control panel, I go to desktop and it shows my options, but they are greyed out and I cannot select any of them. My background is just white???

Answer: It sounds like you got some spyware/malware on your system. Some of them will do exactly what you are talking about. There are a couple of registry changes you can make to see if they will enable your desktop wallpaper options. I will attach 2 registry files. Download them to your desktop and then double click one and pick run then it will ask if you want to add the information to your registry. Click on yes. Start with the wallpaperenable.reg file first. Then check your wallpaper settings again. If it didn't work then try smitfraud.reg. Keep in mind that these files were not created by us so use them at your own risk. Editing the registry can damage your computer if done incorrectly. Many people have used these files before so you should be ok.

After that or maybe even before you run them you should do some spyware and virus scans and then check your wallpaper settings. I would do them within Safe Mode. You can start with SpyBot and AdAware since they are free. Check out these links for instructions.
http://www.onlinecomputertips.com/tutorials/spyware.html
http://www.onlinecomputertips.com/tutorials/adaware.html
http://www.onlinecomputertips.com/pc-troubleshooting/safemode.html

You can download SpyBot here

and AdAware here.

You can also try the Trend Micro free online scan.

There are also free virus checkers that may be of some help.
http://www.onlinecomputertips.com/virus/kaspersky.html
http://www.onlinecomputertips.com/virus/safety_scan.html
http://www.onlinecomputertips.com/virus/mcafee.html

Another thing you should do is check your startup items and uncheck anything that looks suspicious or that you don't want running with your computer.

Finally you can look in your Add/Remove Programs and uninstall anything that doesn't belong there such as toolbars you didn't install or anything else you don't want.



BROWSE PC HELP INFORMATION
Computer Categories:
 - PC Troubleshooting
 - Networking
 - Windows
 - Microsoft Office
 - Spyware
 - Virus
 - Hardware
 - Software
Learn More:
 - Computer Tutorials
 - Video Tutorials

 - Networking Terms
 - Hardware Terms
 - Virus Terms

Visitor Questions:
 - Free Tech Help
 - Q & A Archive
 - Common Questions
OCT Newsletter
OCT Tech Blog
JOIN US ON GOOGLE+
JOIN US ON FACEBOOK
FOLLOW US ON TWITTER
Get insights into the computer industry and regular updates on our site. Click Here
 
CHECK US OUT ON YOUTUBE

New tech tip videos posted on a regular basis. Subscribe today! Click Here

Back To The Top

Copyright © 2005-2015 Online Computer Tips.com
HOME | ALL TIPS | COMPUTER TUTORIALS | TECH NEWS | RESOURCES | ADVERTISING | ABOUT US | PRIVACY POLICY
Home All Tips OCT Newsletter Free Tutorials Tech News Resources