Windows Questions and Answers - Windows 2000 Installation Crashing

Richard writes in with a Windows question:
Q. My install of windows 2k crashes at the device setup stage, I was running win98se and the processor is an AMD 350 k62.

Answer: It sounds like you may have a hardware device that Windows 2000 doesn't like or does not support. One thing you can try is to remove all non essential hardware such as your modem, sound card, network card etc and try it again.

You can also check the Windows 2000 Hardware Compatibility List to make sure all you hardware is supported by Windows 2000. Look in Device Manager for a listing of your hardware if you can still boot into Windows 98. Right click My Computer and select Properties. You should have a Device Manger tab and click on that to show all of your installed hardware.

If that's not the case you can try a clean install of Windows 2000 instead of an upgrade. I recommend a clean install because you will have a better running copy of Windows 2000 compared to if you upgraded from 98 since they are 2 completely different operating systems. Just be sure to backup your data before formatting your hard drive. Use NTFS as well instead of FAT32.

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