Cheryl writes in with a Windows question
Q. My desktop icons, web pages, etc. are HUGE! I do not know how they got that way. How can I change them back? Tried view, and then clicking classic icons, but no luck with that.
A. From what you are describing it sounds like you have a problem with your screen resolution or your video card driver. I would begin by checking your screen resolution. To do so, right click on the desktop and choose Personalize. Then click the Display Settings link and see what your settings are at. For most computers it should be at 1024x768 or higher. If not then you can move the slider to the right and click Apply and see how it looks and if you like it then click on Ok. Also make sure your video card is listed there as well if you know what video card you are supposed to have.
If everything looks fine there then you should see if your computer is using the right video card driver. You can begin by going into Device Manager and looking for any errors indicated by a yellow question mark or exclamation point under Display Adapters or Other Devices.
If you know what video card you are supposed to have or if Device Manger shows you the make and model you can go to the manufactures website and download and install a new driver. You can try to right click on your video adapter itself in Device Manager and choose Update Driver and see if Windows can find one for you on your computer or online. If not then you will need to find out what video card came with your computer to find the right driver. Depending on the brand you may be able to go to their website and look up the model or use the service tag number off the computer if it has one to find the right video card.
Vista and Windows 7 also have a feature where you can hold down Ctrl and scroll the mouse wheel to increase or decrease the size of your desktop icons so you may want to try that as well.
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