Frequently Asked Questions - Windows Common Questions and Answers

FAQs - Windows Common Questions and Answers
Here you will find questions and answers to common Windows topics.
How do I install the Windows operating system?

If you are doing an upgrade you can put the DVD in the drive and when it auto plays just follow the prompts to do the installation. Just make sure to pick upgrade for the installation type.

If you are doing a fresh/clean installation you can boot from the DVD and it should automatically start the setup. Make sure you computer is set to boot from the DVD drive before the hard drive.

Follow the prompts and the only thing you will have to be concerned about is where you are going to install Windows and what you are going to do with the hard drive. If you already have Windows on the drive and want to keep your files then make sure to back them up first.

If you like you can format your hard drive when it asks to wipe everything out and start clean. Or if its a blank hard drive you will have to format it to make it usable. Keep in mind that formatting will erase everything on it. If it is already formatted then you can leave it as is if you like.

After it formats and copies the necessary files it will take you through the graphical portion of setup where you will enter information such as your name and product key. You can basically accept the defaults for all the selections.

When its finished you will have to make sure that all your hardware has working drivers for it. Go into Device Manager and look for problems.

If your computer is working now I would go into Device Manager before the installation and make a note of what hardware you have. You only really need to worry about display adapter, network adapter and sound card. This way if you have to look for drivers online for your computer you will know what to search for.

My desktop wallpaper image has disappeared. Why did that happen?

Were you using one of the built in Windows wallpapers or one of your own? If you are using one of your own from an image it may have disappeared if the file was moved or deleted. If you had selected the set as background wallpaper option from an e-mail or web page it most likely put the file in a temp location and it may have been cleared out if you deleted any temp files or web browser cache.

The best way to keep your background from disappearing is to save the image as a file to somewhere on your computer such as My Pictures. If this image was from a web page or e-mail then you need to find it again, right click it and select Save Picture As and then pick a location to save it. After that you would go into your desktop properties and set your background as the image you have saved by browsing to the file location.

What is NTOSKRNL and the boot process?

Ntoskrnl is the operating system kernel for Windows. It is an essential part of Windows. The kernel is responsible for providing secure access to the machine's hardware to various computer programs. It controls the way any other software component can access these resources.

The boot sequence is the order of the processes and steps requires to start a computer. After you turn on the computer it goes through its power on self test (POST) which is a diagnostic program that checks your hardware to ensure that everything is present and working properly. Then the BIOS checks devices, finds the boot sector and shows its startup screen.

Then the boot files are located on the hard drive and the proper boot sequence is initiated by the boot loader which loads other software for the operating system to start. The boot sectors main function is to load and execute the kernel which continues startup. Finally the operating system is loaded. The process will vary depending on the operating system in use.

How do I make my desktop wallpaper picture take up the entire screen?
First you should right click your desktop and select Personalize and then click on Background. Here you will see your available wallpapers/backgrounds. If your picture is not there then you need to browse to the folder where you saved it. Once you find it select it if it’s not already highlighted. You will notice that there are several fit options. You can try out either fit or stretch and see which way works best for you

What is the difference between a regular version of Windows and Windows server?

A Windows server operating system can be used for many different things where as a non server version often called a workstation version is mainly used as a client that connects to the server. Servers are often used as a centralized location to store files and other data such as websites, applications and databases. Then all of the clients (workstations) can connect to this location over the network to get the information they need.

One of the main things Windows servers are used for are domain controllers. Domain controllers act as a central place where users log into the domain for authentication. A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures. Depending on their credentials the clients will be able to access resources on the network that they have permission for after they log into the domain.

There are more versions of standard/client Windows operating systems compared to Windows server operating systems. More recent client versions include 7, 8 and 10 where server versions include Windows 2008, 2012 and 2016. Home users generally use one of the standard versions. In a work environment you will have more workstation computers than server computers. One server computer can provide resources to hundreds or even thousands of clients depending on the configuration.

I need to import my Internet Explorer favorites to my work computer, how do I do it?
1. On the File menu, click Import and Export, and then click Next.
2. Click Export Favorites and then click Next.
3. Click Favorites and then click Next.
4. Browse to where you want to save the Bookmark.htm file which will contain your favorites. You can save it on your desktop to make it easy.
5. Click Next and then click Finish.

If you are using IE7 or 8 and don't have the File menu they right click on the toolbar and select Menu bar.

To import your favorites do the following:

1.Copy the Bookmark.htm file from your other computer to a disk, CD or flash drive.
2.Open Internet Explorer on your work computer and click on File and then Import and Export and click Next.
3. Click Import Favorites and then click Next.
4. Browse to where you saved the Bookmark.htm on your disk and click Next. 5. Click on Favorites and click Next.
6. Click on Finish.

My clock got changed to military 24 hr time. How do I change it back?
This process varies depending on your version of Windows but go to Control Panel and then to Region. Then click on Additional Settings and then the Time tab. Under time format change it from HH:mm to h:mm tt and click Apply and see if it changes it then click Ok.

How can I increase my search history time in Internet Explorer so it goes back further?
By default Internet Explorer only keeps track of the past 20 days of internet history. If you want to increase this number go to Tools, Internet Options and then click on the Settings button under Browsing History. There you can type in a number of days or click the up or down arrow to make your adjustments.

How to open Internet programs maximized?
Find the icon for your program and right click it and choose Properties. Then where it says Run change it to Maximized and click Ok. This should make it open full screen from now on.

How do I change my registered user name and organization for my copy of Windows?

To change your registered user and organization name in Windows you will have to edit the registry. Click on start and type in regedit and press enter. Now browse to the following registry key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion

Next you will find the entries for RegisteredOwner and RegisteredOrganization in the window on the right and double click each one to edit the information. There is no need to save afterward since registry edits take effect immediately. To see your new information simply click on Start and type winver.exe and press enter.

How do I Disable that print notification message that pops up when I print?

To turn of print notifications in Windows just follow these simple steps.

1. Click the Start button
2. Click on Devices and Printers or search for it if you can't find it.
3. Click on your printer to highlight it.
4. Click on the Print Server Properties button that shows up in the toolbar.
5. Click the Advanced tab in the Print Server Properties window.
6. Uncheck Show informational notifications for local printers to disable notification messages for printers directly connected to the computer.
7. Uncheck Show informational notifications for network printers to disable notification messages for printers that are shared on the network.
8. Click Ok.
9. Close the Devices and Printers Window.

Now the print notification messages will no longer appear when you print.

How do I make Windows Explorer sort my files and folder alphabetically?

There is a method Microsoft recommends to fix this problem. To do so, perform the following steps exactly as described:

Right click on Start and choose Explore
Click on your C: drive in the left window
Click on the View menu then pick details
Sort your files alphabetically by clicking on the Name column.
Hold down the Ctrl key and close Explorer by clicking on the X in the upper right hand corner.
Restart your computer.

My Internet Explorer does not show the standard buttons, address bar and tools options.

If you right click on the grey bar where the icons are you will get a menu where you can check and uncheck what items you want displayed. If you want to show the standard File menu etc then make sure the Menu Bar option is checked.

To change what buttons/icons are on your toolbar choose Customize Command Bar and then choose Add or Remove Commands. From there you can pick which buttons are shown on your toolbar.

I’m getting a message when opening Internet Explorer that says it can't be opened using the built in administrator account and to sign in with a different user account and try again.

This happens with certain programs on Windows server operating systems and is pretty easy to fix. The first thing you need to do is to go into the local security policy by typing in secpol.msc in the run or search box and press enter to bring up the local security policy for the server. Then click on Local Security Policy and navigate to Security Settings > Local Policies > Security Options. Then you need to double click on the setting that says “User Account Control: Admin Approval mode for the Built-in Administrators Account” and enable it.

Next you will need to edit a registry setting. From the run or search box type in regedit and press enter. Then you will navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\UIPI. On the right side, double click on default and change the value to “0×00000001(1)” and click OK. Finally restart the server and you should be able to use Internet Explorer after that.

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