Try this registry edit to see if it solves the problem. Make sure to backup the registry first and do this at your own risk since editing the registry can render your computer useless and you will have to reinstall Windows.
1. Click on Start then click on Run
2. Enter regedit and click Ok
3. Open up the following folders:
HKEY_LOCAL_MACHINE
4. Within {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side: Upperfilters and Lowerfilters Click on each of them, press delete and click Yes.
5. Close regedit & restart your computer