Frequently Asked Questions - no sound

FAQs - no sound
Here you will find questions and answers to common troubleshooting topics.
I'm having trouble with my sound device and there is no sound now. How can I fix it?

There are a couple of things we can look at here. The obvious things are to check the speakers and volume. If you know the speakers are plugged in and are working then we can bypass this step otherwise you may want to check them on another computer or try different speakers on your computer.

Next let's double click the speaker icon on the taskbar down by the clock. Make sure the volume is up and not muted.

Another thing to look at is to go to Control Panel and then the Sound icon. Make sure nothing is muted and that you have a sound device listed there with a green check mark. Also check that the right device is set as default.

You can also check Device Manager to make sure there are no conflicts. You can reinstall or update drivers from here if you have your software from your sound card. You may also want to try to rollback the driver to a previous version in case it got corrupted on an update.

The worst case scenario is that your sound card went bad. If its a PCI card type sound device you can take it out and replace it with a new one. They are pretty cheap nowadays ($25 and up). If your sound is built into your motherboard then you can disable the on board sound in the BIOS and add a PCI sound card.

My computer has no sound and says no active mixer installed. What could be the possible solution?

The first thing I would check is to make sure your computer is recognizing your sound card. Go into Device Manager and make sure it is listed there under sound controllers and also make sure there are no yellow exclamation points or question marks next to the device name. If so then there could be a hardware or driver conflict.

If your computer uses onboard sound which is built into the motherboard then make sure it is enabled in the BIOS. If you are using an actual PCI soundcard then the onboard audio should be disabled.

You can also check to make sure the Windows Audio service is started. Click on Start, Run, and type in services.msc. Scroll down to Windows Audio. Double click it and click on Properties. Make sure that Startup type is set to automatic and that the service is started.

Finally I would try to reinstall the sound driver. If your computer is a name brand such as a HP then you can look up the model online and download the appropriate driver.

Join Us On FaceBook

Join Us On Twitter

Get insights into the computer industry and regular updates on our site. Click Here

OCT Youtube Channel

New tech tip videos posted on a regular basis. Subscribe today! Click Here

Sponsored

LATEST VIDEOS

Easily Change you Computer's MAC Address Every device...

Windows has had built in...

Fine tune your Windows searches to easily find the files...

Create a private secured folder that only you can access...

Create your own custom screensaver photo slideshow in Wi...

Shrink or extend your hard drive volumes in Windows ...

RECENT TIPS

Scan your Computer Online with Trend Micro Housecall Wi...

Easily Change you Computer's MAC Address Every device...

Read Macintosh HFS Formatted Disks in Windows with HFSEx...

Windows has had built in...

Fine tune your Windows searches to easily find the files...

Create a private secured folder that only you can access...

NEWS

Microsoft Holds off on its Next Windows 10 Update Thanks...

YouTube taking money away from the little guys I’m sure...

Should you be concerned about the Spectre & Meltdown pat...

Microsoft wants us to stop using passwords but they aren...

Its still not too late to get yourself a free Windows 10...

Microsoft to release Windows 10 Pro for Workstations If...